Frequently Asked Questions

Creating a Citta Games account is simple! Click the "Register" button on our homepage, fill in your personal information, verify your email address, and you'll be ready to start playing at Citta Games. Make sure you're at least 18 years old and provide accurate information during registration.

To register with Citta Games, you'll need to provide your full name, email address, date of birth, and create a secure password. Citta Games may also require additional verification documents to ensure account security and compliance with regulations.

No, Citta Games strictly prohibits multiple accounts per person. Each player is allowed only one account to maintain fair play and prevent abuse. Violation of this policy may result in account termination and forfeiture of funds.

Citta Games offers a wide variety of arcade games including arcade machines, card games, table games, wheel games, number games, and more. Our platform features both classic arcade games and modern variations to suit every player's preference.

Yes, all games at Citta Games use certified random number generators (RNGs) to ensure fair and random outcomes. Citta Games is committed to providing a fair gaming environment and regularly audits our systems to maintain integrity and player trust.

Absolutely! Citta Games' platform is fully optimized for mobile devices. You can enjoy all our games on smartphones and tablets through your mobile browser, ensuring a seamless gaming experience wherever you are.

Citta Games accepts various payment methods including credit cards, debit cards, e-wallets, and bank transfers. All transactions are processed securely, and Citta Games maintains detailed records of all financial activities for your protection.

Withdrawal processing times at Citta Games vary depending on the payment method chosen. E-wallet withdrawals are typically processed within 24 hours, while bank transfers may take 3-5 business days. Citta Games strives to process all withdrawals as quickly as possible.

Citta Games may charge fees for certain transactions or services. All applicable fees are clearly disclosed before processing any transaction. Citta Games strives to keep fees minimal and transparent to provide the best value for our players.

If you're having trouble accessing your Citta Games account, first try resetting your password using the "Forgot Password" feature. If the issue persists, contact Citta Games' customer support team for immediate assistance. We're available 24/7 to help resolve any technical issues.

Citta Games supports all major browsers including Chrome, Firefox, Safari, and Edge. For the best gaming experience, Citta Games recommends using the latest version of your preferred browser and ensuring JavaScript is enabled.

Citta Games employs industry-standard security measures including SSL encryption, secure servers, and strict access controls to protect your personal and financial information. Citta Games never shares your personal data with third parties without your explicit consent.

Yes, Citta Games is committed to providing a safe and secure gaming environment. We implement comprehensive security measures, regular audits, and strict compliance with industry standards to ensure the safety of our players and their information.

If you notice any suspicious activity on your Citta Games account, immediately change your password and contact our security team. Citta Games takes fraud prevention seriously and will investigate any suspicious activity to protect your account and funds.